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Terms of Service

Last updated: February 12, 2024

Introduction

These Terms of Service ("Terms") govern the use of this website and any other related agreement or legal relationship between you and the owner in a legally binding way. By accessing or using this website, you agree to be bound by these Terms.

The User must read this document carefully. Nothing in these Terms creates any relationship of employment, agency or partnership between the involved parties.

This website is provided by:

LunarShape
PO Box: 453622
Dubai, UAE
Owner contact email: support@lunarshape.com

What the User should know at a glance

  • This website and the Service are intended for Consumers.
  • By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

Use of this website

Unless otherwise specified, the terms of use in this section apply generally when using this website.

Additional conditions of use or access may apply in specific scenarios and in such cases they are indicated within this document.

By using this website, Users confirm that:

  • They use the website and the Service only for lawful purposes.
  • They qualify as Consumers under applicable law, unless explicitly stated otherwise.

Accounts and registration

To access certain features of the website, you may create an account. You agree to provide accurate, complete and current information and to keep this information up to date.

You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. If you believe that your account has been compromised, you must notify us immediately.

Products, orders and payments

Our website allows you to purchase shapewear and related products.

  • Product information: We make reasonable efforts to display accurate product descriptions, images, colors and prices. However, slight variations may occur.
  • Prices: All prices are shown on the website and may be changed at any time without prior notice. Any applicable taxes and shipping costs are shown at checkout.
  • Order acceptance: Your order is an offer to purchase products. We may accept or reject any order at our discretion, for example if products are out of stock, if there is an error in pricing or product information or if we suspect fraud.
  • Payments: Payments are processed securely through third party providers such as Stripe and PayPal. We do not store full payment card details on our servers.
  • Shipping and delivery: Shipping methods, delivery times and applicable fees are shown at checkout. Delivery times are estimates and not guaranteed.
  • Returns and refunds: Returns, exchanges and refunds are governed by our Refund Policy, which is available on this website.

Content on this website

Unless otherwise specified or clearly recognizable, all content available on this website is owned or provided by the Owner or its licensors.

The Owner makes reasonable efforts to ensure that content on this website does not infringe applicable legal provisions or third party rights. If you believe that any content infringes your rights, please contact us using the contact details in this document.

Rights regarding content on this website

The Owner holds and reserves all intellectual property rights for any such content.

Users may not use content from this website in any way that is not necessary or implicit in the proper use of the Service.

In particular, Users must not copy, download, share beyond the normal use of the site, modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer or assign to third parties or create derivative works from the content available on this website, nor allow any third party to do so through the User or their device.

Where explicitly stated on this website, the User may download, copy and share some content available through this website for personal and non commercial use, provided that all copyright attributions and other required attributions are retained.

Access to external resources

This website may contain links to external websites or resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is not responsible for their content or availability.

Any terms and conditions, privacy policies or other rules of third party websites apply when you access those resources.

How to file a copyright complaint (DMCA notice)

If you believe that any content on this website infringes your copyright, you may send a notice to the Owner that includes:

  • Your physical or electronic signature.
  • Identification of the copyrighted work claimed to have been infringed or, if multiple works, a representative list.
  • Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material.
  • Your contact information, such as address, telephone number and email address.
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent or the law.
  • A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Notifications can be sent to the contact email set out in these Terms.

Acceptable use

This website and the Service may only be used within the scope of what they are provided for and in compliance with these Terms and applicable law.

Users agree not to:

  • Use the website or Service in any unlawful way.
  • Infringe the rights of the Owner or any third party.
  • Interfere with or disrupt the operation of the website or the networks connected to it.
  • Attempt to test, scan or breach the security of the website or any related system.
  • Use automated systems such as bots or scrapers to access the website without our permission.

The Owner reserves the right to suspend or terminate access to the website and the Service if a User violates these Terms or applicable law.

Disclaimer of warranties

This website and the Service are provided on an “as is” and “as available” basis. Use of the Service is at the User’s own risk.

To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations and warranties, whether express, implied, statutory or otherwise, including but not limited to any implied warranty of merchantability, fitness for a particular purpose and non infringement of third party rights.

We do not guarantee that:

  • The website or Service will be uninterrupted, secure or error free.
  • Any defects will be corrected.
  • The content is accurate, complete or current.
  • The website or any server that makes it available are free of viruses or other harmful components.

Limitation of liability

To the maximum extent permitted by applicable law, LunarShape and its owners, subsidiaries, affiliates, officers, directors, agents, partners and employees shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including loss of profits, goodwill, data or other intangible losses, arising out of or in connection with the use of or inability to use the Service.

In any case, to the extent permitted by law, the total liability of the Owner for any claim arising out of or relating to these Terms or the Service will be limited to the amount you have paid to the Owner for orders placed on this website in the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Indemnification

The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, partners and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:

  • Use of the Service by the User.
  • Violation of these Terms by the User.
  • Violation of any third party rights by the User.

Service interruption and changes

The Owner reserves the right to modify, suspend or discontinue the website or any part of the Service at any time, with or without notice, for maintenance, updates or other reasons.

The Owner shall not be liable for any consequences resulting from any modification, suspension or discontinuation of the website or Service, as long as this is permitted under applicable law.

Privacy policy

For information about how we collect, use and protect personal data, Users may refer to our Privacy Policy, which is available on this website and forms part of these Terms.

Intellectual property rights

All trademarks, trade names, service marks, logos, trade dress and other brand features of LunarShape appearing on this website are the property of the Owner or its licensors. Nothing in these Terms grants any license or right to use any of these without prior written permission.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. When changes are made, we will update the “Last updated” date at the top of this page.

Changes will apply from the date they are published on the website. Your continued use of the website after changes have been published constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the website and the Service.

Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by the laws of the United Arab Emirates.

Subject to any mandatory consumer protection rules that apply in your country of residence, any dispute shall be submitted to the competent courts of Dubai, UAE.

Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will remain in full force and effect.

Contact information

If you have any questions about these Terms or the Service, you can contact us at:

LunarShape
PO Box: 453622
Dubai, UAE
Owner contact email: support@lunarshape.com